Effective Date: [11-10-2024]

At Raitubazar, we are committed to providing a transparent and fair shopping experience. This Catches Policy outlines the circumstances under which we may need to catch or address specific issues regarding your orders.

What Are Catches?

“Catches” refer to exceptions or unexpected issues that may arise during the ordering process, including but not limited to:

  1. Order Cancellations: Due to unavailability of products or other unforeseen circumstances.
  2. Incorrect Deliveries: If the wrong items are delivered, we will rectify the issue promptly.
  3. Refund Disputes: Procedures for handling disagreements regarding refunds.

Reporting a Catch

If you encounter any issues with your order, please contact us at shop@raitubazar.in or call us at 6281274015. We will investigate the matter and work towards a resolution.

Resolution Process

  1. Acknowledgment: We will acknowledge your issue within [X] business days.
  2. Investigation: Our team will review the details and may reach out for additional information.
  3. Resolution: We will communicate the outcome and any necessary actions (refund, replacement, etc.).

Changes to This Policy

We may update our Catches Policy from time to time. Any changes will be posted on our website, and your continued use signifies your acceptance of the updated policy.